Our story
Shipping & Returns
Shipping
Available shipping services, costs and estimated delivery information are shown during checkout where supported. Tracking details are provided after dispatch when a tracked service is used.
Returns
Please contact ELUNORI before returning an item. Include your order number, the item concerned and the reason for the request. Return eligibility and instructions depend on the item, condition and applicable consumer rights.
Damaged or incorrect orders
Contact us promptly with your order number and clear photographs of the item and packaging so the request can be reviewed.
Designed layer by layer. Finished with feeling.
Gift ready, always
A gift before it is opened
Signature wrapping turns each ELUNORI object into a considered moment of giving.